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Privacy Statement

WarrantyDirect.com, CarWarranty.com, AutoWarranty.com, WarrantyDirect.ca, and ExtendedWarranty.com Privacy Notice. Effective 4/01/2000

Your California privacy rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by Warranty Direct, pursuant to Section 1798.83 of the California Civil Code, please contact feedback@warrantydirect.com

Our commitment to privacy
Our primary goal in conducting business is to ensure that all information submitted by our customers remains confidential. Any personal information provided to us will be held in the strictest confidence and not be shared or sold to any third party unless required by law. To demonstrate our promise to uphold privacy to the highest level, we provide a direct link to our privacy notice on our Web site for your review. Allowing access to our privacy notice is necessary to build a sense of security so that you want to continue to do business with us over the Internet. To make our privacy notice accessible, we have provided a direct link on all pages where you are prompted to disclose personal information

The information we collect This privacy notice applies to all information collected or submitted on the WarrantyDirect.com, ExtendedWarranty.com, CarWarranty.com and AutoWarranty.com Web sites. You may obtain a warranty quote without providing any personally identifiable information or you may provide such information and our representative will contact you. In the event that you wish to purchase a warranty online you will be asked to provide additional personally identifiable information. The following information will be collected at one or more of our pages:

For Quotes:
Zip Code
Vehicle: Make, Model, Year, Mileage
For Online Purchase:
Name, Address, City, State, Zip, Email, Telephone #, Credit Card Type, Credit Card #, Card Holder Name, Expiration Date

The way we use information
We utilize your personal information that you submit via our Web site for that transaction exclusively. We only collect your information to initiate the transaction. When we receive an email, we will use the return email addresses to answer the email. Such email addresses are not use for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our Web site and to share with clients. For example, we may tell a client that X number of individuals visited our Web site, or that Y number of individuals purchased the product, or Z number of males vs. females filled out the form, but we will not disclose personal information to determine who the individuals are

We use an outside party, VeriSign, to handle credit card transactions. VeriSign is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. VeriSign does not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. For more information on VeriSign's privacy policies see www.VeriSign.com

For those persons or organizations that wish to be affiliates, we collect only the information required to establish an account. See "The information we collect" above.

Finally, we will not use the personal information that we collected via our Web site for unrelated transactional activities without your consent or opportunity to decline.

How to initiate future contact
We would like to continue a business relationship with individuals that submit their personally identifiable information by notifying them of applicable promotional materials. Should you provide us your email address, we may periodically send you information relevant to your vehicle, special sales or referral bonuses we offer. At any time, you may request removal by sending an email to info@warrantydirect.com (from the email address you are requesting be removed from our list) with the word "remove" in the subject line.

Our commitment to data security
We have dedicated resources to ensure proper dissemination of information, prevent access violations, and uphold data integrity through internal and external procedures to protect information obtained via our Web site

Our commitment to children's privacy
In regards to children, we strongly believe that their privacy is important. Due to our stance on this issue, we do not accept or retain any individual's information if we are aware of the fact that they are under the age of 13. Our Web site is not designed and is not intended to entice individuals that are under 13.

How to access or correct your information
Your information is stored in retrievable form. It can be accessed only by those employees whose job function requires access, such as customer service representatives and claims adjusters. To protect the privacy of our customers all personal data is stored on secure servers. Each access to such data requires a password and an ID number. Only those authorized are issued such passwords. Each access to the data, as well as changes made, are logged. The time and identity of the person gaining access is recorded. Although you do not have direct online access to your personal data, at any time, you may review or update the personal information we have collected by contacting us at info@warrantydirect.com and placing "Update" in the subject line. You can correct factual errors in your personally identifiable information by sending us a request that shows error.

How to contact us
Should you have other questions or concerns about these privacy policies, please call us at (800) 632-4222 or send an email to info@warrantydirect.com to obtain answers.

Should you have any questions or concerns, we welcome your comments at feedback@warrantydirect.com or call us toll free at (800) 632-4222. This privacy policy does not cover the Web site of Interstate National Dealer Services, Inc. ( www.inds.com ) the corporate Web site for the contract administer.